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Monday, 4 January 2021

Slack CRASHES for tens of thousands of users around the world

 

  •  Outage started around 2:48pm GMT (9:48am ET), according to downdetector
  • By 3:16pm downdetector records more than 15,000 user issues around the US 
  • In comparison the UK-specific site had more than 1,000 complaints at this stage 
  • Slack says it is investigating the issue but has no further information to shareSlack, the popular platform which is used by many people working from home, has crashed for tens of thousands of users around the world. 

    The majority of reported issues are with connecting to the service and sending messages. It appears the outage is across the US, UK and the rest of the world. 

    Slack is utilised by companies to allow employees to communicate remotely and share resources with ease. 

    Slack, the popular platform which is used by many people working from home, has crashed for tens of thousands of users around the world

    Slack, the popular platform which is used by many people working from home, has crashed for tens of thousands of users around the world

    It has more than 75million daily users around the world. At 3:14pm GMT the company acknowledged it was having issues. It said: 'Customers may have trouble loading channels or connecting to Slack at this time. Our team is investigating and we'll follow up with more information as soon as we have it. We apologize for any disruption caused.'

    Half an hour later at 3:44pm GMT it issued a follow up statement. 

    'We're still investigating the ongoing connectivity issues with Slack. There's no additional information to share just yet, but we'll follow up in 30 minutes. Thanks for bearing with us.'

    The reason for the outage is unknown and it is impossible to say at this time how long the site will be down for.  

    Slack has been hit by a mass outage with tens of thousands of users reporting issues using the workplace platform

    Slack has been hit by a mass outage with tens of thousands of users reporting issues using the workplace platform 

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